Terms & Conditions

Last Updated: September 12, 2026

Welcome to LIBS Consultancy & Law Associate (“LIBS,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, services, and related communications.

By accessing our website or engaging our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Our Services

LIBS Consultancy & Law Associate provides professional consultancy, accounting, tax, business, and administrative support services. Depending on the service selected, these may include:

Tax consultancy and tax-related guidance
FBR-related consultancy and support
NTN-related assistance
Tax return and wealth statement guidance
CAF and Patronato-related support
Italian administrative procedure guidance
Citizenship file guidance
Permesso di Soggiorno-related assistance
SPID and PEC-related assistance
Bookkeeping and accounting support
Financial record organization
Invoice and expense record management
Business and professional consultancy
Documentation and application preparation guidance
Visa consultancy and documentation support
Other related professional services agreed with the client

The exact services provided to each client depend on the selected package, the client's requirements, and the agreed scope of work.

2. No Guarantee of Results

Our services are intended to provide professional guidance, consultancy, and administrative assistance. However, LIBS does not guarantee:

Approval of a visa, citizenship, residence permit, tax application, or other government application.
A particular tax, accounting, financial, or business outcome.
Approval by any government authority or third party.
A specific processing time where the process is controlled by a government authority or third party.
A specific financial or business result.

Final decisions regarding applications, registrations, tax matters, permits, and other official procedures are made by the relevant authorities.

3. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information and documentation.

You agree to:

Provide genuine and accurate information.
Submit required documents within the requested timeframe.
Inform LIBS of any changes that may affect your matter.
Review documents and information prepared for your approval.
Respond to reasonable requests for additional information.
Not provide fraudulent, misleading, or intentionally incomplete information.

LIBS is not responsible for delays, errors, or consequences resulting from incorrect, incomplete, outdated, or misleading information supplied by the client.

4. Service Packages

Where a client purchases a service package, the package provides support for the period and services specified in the applicable package description.

Where a package specifically states 11 months of coverage, support is available during the applicable package period for eligible services within the agreed scope.

Services outside the agreed scope may require additional fees. Special, complex, urgent, or exceptional matters may also be subject to separate charges where agreed with the client.

5. Government & Third-Party Fees

Unless specifically stated otherwise, our professional service fees do not include:

Government fees
Embassy or consular fees
Application fees
Taxes or statutory charges
Translation fees
Notary fees
Legal representation fees
Third-party professional fees
Courier or delivery charges
Other external costs

Where applicable, such costs will be communicated to the client separately.

6. Payments

Payments must be made using the payment method or instructions provided by LIBS.

A service may not begin, or may be temporarily suspended, where the required payment has not been received.

Unless otherwise agreed in writing, professional service fees are non-refundable once the relevant service or consultancy work has commenced.

7. Cancellations & Refunds

Refund eligibility depends on the nature of the service and the stage at which cancellation is requested.

Where work has already been completed, initiated, submitted, or substantially prepared, the applicable service fee may not be refundable.

Government, embassy, application, third-party, and other external fees are generally non-refundable by LIBS.

8. Communication

We may communicate with clients through email, telephone, WhatsApp, website forms, or other agreed communication channels.

Clients are responsible for providing accurate contact information and checking communications relating to their services.

9. Website Information

We make reasonable efforts to keep information on our website accurate and up to date. However, website information may be changed, updated, or removed without prior notice.

Website content is provided for general informational purposes and should not automatically be treated as personalized legal, tax, accounting, immigration, or financial advice.

10. Intellectual Property

Unless otherwise stated, all content appearing on this website, including logos, branding, text, graphics, images, website design, documents, layouts, and marketing materials, is owned by or licensed to LIBS Consultancy & Law Associate.

You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

11. Third-Party Websites & Services

Our website may contain links to third-party websites, government portals, platforms, or service providers.

LIBS does not control and is not responsible for the content, availability, privacy practices, security, or services of third-party websites.

12. Confidentiality

Clients may provide sensitive financial, tax, business, identity, immigration, and administrative information.

LIBS will take reasonable measures to maintain the confidentiality of information provided to us, subject to applicable law, our Privacy Policy, and necessary disclosures to authorities or third parties where authorized or legally required.

13. Limitation of Liability

To the extent permitted by applicable law, LIBS shall not be liable for indirect, incidental, consequential, or third-party losses arising from:

Government or authority decisions.
Application refusals or delays.
Changes in laws or regulations.
Third-party service interruptions.
Incorrect information supplied by the client.
Events outside our reasonable control.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded.

14. Changes to These Terms

LIBS may update these Terms & Conditions from time to time. The updated version will be published on this website with a revised “Last Updated” date.

15. Governing Law

These Terms & Conditions shall be interpreted in accordance with applicable laws and regulations relevant to the services provided and the applicable jurisdiction.

Where a separate written service agreement exists between LIBS and a client, that agreement may contain additional terms governing the specific engagement.